What is this process for?
- Accessing your personal data or requesting a copy.
- Downloading your data or requesting it in a portable format.
- Correcting incomplete or inaccurate information.
- Deleting specific data or your account.
- Restricting processing or objecting to processing.
- Withdrawing consent previously given.
- Requesting information about AI-supported or automated processing.
Deleting your account directly
You can use Settings > Privacy and My Data > Delete Account in the app. Removing the app from your phone does not delete your account. Account deletion may not automatically cancel an Apple or Google store subscription.
Information needed for a request
- Request date.
- Full name.
- Email registered to the account.
- User or account number, if available.
- Country or region of residence.
- Email address for the response.
What happens after account deletion?
- You lose access to the app, mood history, reports, and personal insights.
- Creating a new account later with the same email does not restore old data.
- Data in backup systems is removed according to technical deletion cycles.
- Limited records required by law may be retained for a longer period.
Completing a request
After identity and account verification, your request will be evaluated within the period required by applicable law. We may contact you if additional information is needed.
Request channels
Data controller: [Company Name]
Request channel: In-app form or [Web address]
Privacy email: [Privacy email]
Registered address: [Address]